- Telephone:
- 07960 446253
Customer reviews of AUTO SALES NORTH EAST LTD
At AUTO SALES NORTH EAST LTD we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Ford Kuga
By David M on 12 August 2022 | Purchase not verified
I was looked after by Neil and Richard. They are both very transparent no nonsense salespeople with no pressure to buy and very helpful in getting the transaction done once you have decided what you want to buy. They had the car serviced, mot’d and prepared to a very high standard ready for me to collect at my convenience. I was given a very fair price for my trade in and the price of my new car was very competitive. I would recommend Auto Sales North East, a company who looks after its customers.
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5
A* service, I am absolutely delighted with my new car
By Lisa C on 16 April 2022 | Purchase not verified
What a fantastic company, I purchased a car online and spoke with Richard who was so helpful, informative and goes out of his way to keep you updated. My car was delivered a few hundred miles to my house and my own car taken in part exchange and it was exactly as I expected and more. I was nervous not having seen the car in person but Richard reassured me, sent me videos and it was better than I could have hoped for. The aftersales service is also great and I am looking forward to spending many happy years driving and loving my Mercedes’. Don’t be put off by online sales if you are not based in Sunderland, this company go the extra mile to give A* service to the customer and I also received a gorgeous bouquet of flowers with my car. Thank you Richard at Auto Sales North East Ltd for a brilliant experience and I love the car as much as you said I would!
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5
Fantastic service!
By Anonymous on 29 March 2022 | Purchase not verified
Purchased a car from Autosales North East last week and from the beginning their service was fantastic. I was kept informed throughout the whole process and they made it very easy settling my current outstanding finance. My car was available to collect exactly when they said it would be and they even gave me a gorgeous bunch of flowers. I would highly recommend Auto sales North East, thank you for the fantastic service!
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5
Excellent
By David B on 28 March 2022 | Purchase not verified
I was extremely apprehensive about ordering a car online without having seen it. I live in Romford and was looking for a Ford Fiesta Ecoboost, in good condition, for a good price and locally to me the ones I visited were expensive and not in the best condition. I found the advert online and telephoned to enquire if they delivered all this way (which they did). I read the 5* reviews for the company and hoped they were genuine and from my experience I can vouch for them. The service from Richard and Neil was great, they were always available to answer queries and were extremely helpful. When the car was delivered the driver (Liam) was happy for me to inspect the car thoroughly. My new car is in fantastic condition and is exactly what I was looking for. They are polite, helpful, honest and I am very happy with my new car. I would definitely recommend and use them again. Thank you so much!
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5
Best Car Dealer I Have Used
By Matt G on 17 March 2022 | Purchase not verified
Excellent customer service, best I have experienced from a car dealership in my 20+ years of motoring. After sales service was prompt and professional and Richard and team were very helpful throughout. Hope to buy from them again in the future.
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5
By Sophie B on 15 October 2021 | Purchase not verified
Breath of fresh air to deal with after bad experiences with past garages. Auto sales couldn’t do enough for us! All cars seemed very high quality and the one we purchased certainly is. Very professional, friendly and trustworthy people. Their attention to detail is impeccable. We got 12months MOT, service, new tyres, alloys refurbished and more for no extra cost. Will certainly be returning and recommending to family & friends. Thanks so much
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5
Don't bother
By Anonymous on 05 September 2021 | Purchase not verified
Arranged an appointment to view a car, drove 45 miles to come and see it. We were told when we got there that the car had now been sold. Amateurs.
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5
Mr
By David C on 23 July 2021 | Purchase not verified
after nearly 40 years buying many cars in that time, I have never experienced a more personal, professional team as this company, truly brilliant all the way
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5
Superb dealers
By Robert S on 31 May 2021 | Purchase not verified
The guys were absolutely superb all though the buying process. The car was prepared to a very high standard, everything done for MOT with no advisories. I travelled from Scotland to collect the car and was met at the station. Very honest and a pleasure to deal with. Definitely highly recommended dealers. Thanks very much
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5
If Carlsberg sold cars....
By David T on 04 May 2021 | Purchase not verified
The whole process was effortless. Salesman was professional in every way. Nothing was too much trouble and no hard sell tactics. This is how buying a car should be ... first class service.